The Vibe Design, marketing agency

The Vibe Design

Get seen. Get remembered. Get chosen.

We build the marketing and the systems behind it, so when someone finds your business, they actually become a customer, not a missed call.

Maya Sterling, Founder of The Vibe Design

The real problem

Every business leaks customers. The leaks are just hard to see.

It starts before they even reach you. A confusing website, or socials that look abandoned, and a lead never gets far enough to call. The ones who do make it through: they message, fill out a form, or pick up the phone, and if the intake is chaos, if nobody follows up fast, if nothing answers after hours, they don't wait around, they book with whoever gets back to them first, even if that business is worse than yours.

None of this shows up as a line on a P&L. It just shows up as bookings that quietly went somewhere else. And running more ads into a business that leaks like this doesn't fix it, it just means paying more to lose faster.

The hidden cost of missed calls

Every time nobody picks up, a lead goes to whoever answers first. Use the sliders to calculate how much revenue is leaking out of your business every year.

Average Customer Value$500
Missed Calls Per Week10 calls
Lost Annual Revenue$78,000

*Assuming a conservative 30% booking rate.

Plug the leak

The repair

We close the gaps in order, from the bottom up.

Sending more leads into a business that leaks just means losing more of them. So nothing gets turned on until the layer underneath it can hold the weight.

  1. 01

    Layer 01 · Fixed first

    Online presence: website & socials

    Before anything else, we fix where people actually land. If the website is confusing or the socials look abandoned, a lead leaks right there, before a CRM or a follow-up sequence ever gets the chance to save it.

    The first impression, fixed

  2. 02

    Layer 02 · Fixed second

    Business systems & organization

    Then we fix what's broken behind the scenes: the CRM, the process, where an enquiry actually goes the moment it arrives. No campaign matters if the intake is chaos.

    Gaps sealed, one path in

  3. 03

    Layer 03 · Built third

    Automation & workflows

    Then every lead, client and task moves through that system on its own, so nothing depends on somebody remembering to follow up.

    Follow-up in seconds, not days

  4. 04

    Layer 04 · Layered in fourth

    AI systems

    A 24/7 agent sits on top, so the enquiries that arrive at 9:14pm on a Tuesday still get answered, qualified and booked.

    Nothing waits for morning

  5. 05

    Layer 05 · Turned on last

    Marketing & lead gen

    Only now do the ads go on. Three times the volume lands on a floor with no holes in it, which is the whole reason we build in this order.

    3x the volume, same zero lost

Real clients, real work

We don't work in one industry. We work with businesses that want to win theirs.

See the full portfolio

Prestige Guard & Drive

Executive Protection & Luxury Transport · South Florida

A full rebrand, a new website, and a custom recruiting system for screening drivers and agents, built alongside the outreach and search work that keeps their calendar full of the right clients.

Didier Cigars

Luxury Cigar House

A complete website, rebuilt and launched in three weeks, built to match the craftsmanship of the product itself.

Architecture Studio

Architecture & Urban Planning

A new website, plus a daily automated scan of public tenders and a live dashboard running on the office TV, so the team never misses a bid.

Local Taxi Fleet

Local Transportation · 10-Year Client

A decade of motion graphics and social content that keep a local taxi fleet visible in a city that moves fast.

Multi-Brand Trading Group

Food & Consumer Goods · Longest-Running Client

Web and email systems across several brands, plus a digital signage platform running on screens in-store. Our longest client relationship, and proof this works long term.

How it starts

No packages. No menu. Just what your business actually needs.

1

A free call

We look at where your business is actually losing customers before we talk about anything else.

2

A plan built for you

No fixed packages. What you get depends on what your business needs, not a pricing tier.

3

We build it in order

Systems first, then marketing, so nothing you spend is wasted on a leaky foundation.

Maya Sterling, Founder

Who's behind it

Run by Maya Sterling, built with a full team.

The Vibe Design is led by Maya Sterling, working with an in-house team of developers, designers, and strategists who build both the marketing and the systems behind it. There's no one-size-fits-all package here, every plan is built around what a specific business actually needs to grow.

Ready when you are

Ready to be the obvious choice?

A short call to see exactly where your business is leaking customers, and what fixing it would look like.

Book a Free Call